Michael was my first hire at Naked Labs in what became the Product-Marketing-Research-Design-App-Web-etc... team. He was able to jump in headfirst and add value in all of these areas over the years. Michael has natural instinct for observing and understanding user needs. He helped develop and run our extensive in-house user research program and draw insights that shaped the product directly. He also helped build our first digital style guide and laid the design foundations for what would become our very successful mobile app(s) and website. Michael is constantly striving to learn and grow, he has a roll-up-your-sleeves attitude and does it all with a smile.

Lauren B., Product @Apple

I worked with Michael at Getty. He led critical work including research for museum audiences employing JTBD framework, a ticketing system redesign and was a key contributor to the Getty website redesign. What Michael brings to every project is his incredible thoughtfulness, empathy and ambition to come up with solutions that are compelling, performant and technically feasible. He is invested in bringing stakeholders along through every step of the journey to ensure there is strong alignment to meet institutional goals while advocating the needs of the user through qualitative and quantitative data.

Ramon T., Design @REI